Post by Austen Allred: Very cool. Related great reads from companies who can’t rely on software: You’d both like both. - Upcarta

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Austen Allred @austen · Apr 3, 2022

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Very cool. Related great reads from companies who can’t rely on software: You’d both like both.

Book Jan 1, 2008

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

by Joseph A. Michelli

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