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Our company almost got killed.
It could've cost us $200k.
But we're still here, kicking ass 🧵
It could've cost us $200k.
But we're still here, kicking ass 🧵
On Tuesday, Twitter suspended Tweet Hunter from the API.
This left us squirming for help.
To ask our users not to use the app they had paid for, even for just two days, was difficult.
This left us squirming for help.
To ask our users not to use the app they had paid for, even for just two days, was difficult.
And that's who I want to thank: Our users.
The messages I got were nothing short of overwhelming.
Thanks for sticking with us!
The messages I got were nothing short of overwhelming.
Thanks for sticking with us!
What exactly happened:
Twitter launched its new API pricing on March 29th.
This meant the end of free API access.
They offered a limited free tier for "good content" bots, a $100 per month basic tier, and a costly enterprise tier costing $42,000 per month.
Twitter launched its new API pricing on March 29th.
This meant the end of free API access.
They offered a limited free tier for "good content" bots, a $100 per month basic tier, and a costly enterprise tier costing $42,000 per month.
.@tomjacquesson and I decided to move forward and pay the $42,000 / month.
It was the only way to provide decent product.
It was the only way to provide decent product.
@tomjacquesson What happened next was surprising.
Twitter gave a 30-day heads-up, but started to disable apps in just 5 days.
It was not about preparation, the truth is ... it happened randomly.
Twitter gave a 30-day heads-up, but started to disable apps in just 5 days.
It was not about preparation, the truth is ... it happened randomly.
@tomjacquesson So I got a quick hack to work - users could generate their own API keys for free, and could still post on TweetHunter.
While I contacted Twitter Support to get things sorted.
While it could cost us $200k, there was no time for hesitation
While I contacted Twitter Support to get things sorted.
While it could cost us $200k, there was no time for hesitation
@tomjacquesson But we're 100% back now.
The Twitter Support team was quick to address our concerns.
And of course, it was a mistake.
We're back in full force.
The Twitter Support team was quick to address our concerns.
And of course, it was a mistake.
We're back in full force.
@tomjacquesson In the end, this situation has only strengthened our resolve.
We are committed to help creators and businesses grow on Twitter.
And no one can stop us from doing that.
We are committed to help creators and businesses grow on Twitter.
And no one can stop us from doing that.
@tomjacquesson We hope you didn't switch from Tweet Hunter.
But if you did, we definitely understand. You need to take what's best for you.
But if you did, we definitely understand. You need to take what's best for you.
@tomjacquesson Message to fellow founders:
• Work closely with the platform you're dependent on. You might weather the storm due to your relationships.
• Don't depend on only one platform.
• Help each other; don't spread hate. (big up to @iruakabubi who helped us unlock the situation)
• Work closely with the platform you're dependent on. You might weather the storm due to your relationships.
• Don't depend on only one platform.
• Help each other; don't spread hate. (big up to @iruakabubi who helped us unlock the situation)