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Katie Bauer @imightbemary · Apr 17, 2023
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Very good thread about the role of data in making a business better. Operators must reach data for when deciding what to do next. Data externalizes thinking, which in turn drives accountability and trains people to think in terms of cause and effect

Tweet Apr 17, 2023
The field of Statistical Process Control has this interesting idea that ‘management is prediction’ — i.e., in order to be a good operator, you need to be able to predict (within limits) the business outcomes of your actions. The implications that fl
by Cedric Chin
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