How Modern Marketplaces Like Uber and Airbnb Build Trust to Achieve Liquidity | article by Anand Iyer - Upcarta

How Modern Marketplaces Like Uber and Airbnb Build Trust to Achieve Liquidity

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#OnlineMarketplace

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Anand Iyer, former Head of Product at Threadflip, on how marketplaces can build trust in order to build their businesses.

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Andrew Chen @AndrewChen

Curated in Required Reading for Marketplace Startups

Andrew Chen @AndrewChen

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Anand Iyer (ex-Threadflip) writes about using trust throughout the product: Ratings, Curation, Customer service, Mobile first, Good onboarding, Frictionless Payment, Social proof.

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