In this months-long investigation into Sedwick County EMS – the lone ambulance provider for more than half a million people – reporters at The Wichita Eagle uncovered a public safety crisis that put an entire community at risk. Through open records, leaked documents, interviews, and direct research, the reporters built a database of response times, and direct testimony to back it up, that showed the department had dangerously slow response times and staffing shortages driven by mismanagement. While under the EMS director’s leadership, the department had fallen from one of the best in the Midwest to one that showed up late for over 11,000 potentially fatal emergency calls in two years. The series led to the prompt ousting of the EMS director, an apology by the county manager for his slow response to the crisis, and most importantly – a massive overhaul of the county’s EMS service.