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Finishing a trip to San Fran/Silicon Valley. Met with many smart and thoughtful tech leaders.
But there's still a big disconnect between how average Americans think about technology vs. how the industry views tech. It's a dangerous divide.
1/ A few thoughts from the trip.
But there's still a big disconnect between how average Americans think about technology vs. how the industry views tech. It's a dangerous divide.
1/ A few thoughts from the trip.
2/ I feel from my constituents an increasingly distrust of and exhaustion with technology. Technology promised to make our lives easier, help us build more fulfilling personal connections, and give us access to new economic opportunities.
3/ But for many, tech now overwhelms and vexes us, addicting our children to screens, funneling users into information silos, elevating the most extreme voices, and consolidating power and wealth into the select expert elites who know how manipulate the technology.
4/ What I found in my meetings is a view of innovation and increased connectivity as a near universal net good. Feels like a bit of a innovation hamster wheel. Not enough leaders seriously asking - does the innovation actually increase citizens' happiness?
5/ Also a lack of acknowledgement here that the last 25 years of technological change has been uniquely dislocating. For instance, EVERY SINGLE leader I met w compared social media to the printing press, arguing that every big new technology is met with early naïve skepticism.
6/ Finally, it's clear that there is still no way for the social media companies to police themselves into responsible behavior. The algorithms are too opaque, the platforms are too intentionally addictive, the protections for kids are too weak.
7/ Everyone I met was sincere and I do think there is a genuine desire of many of these innovators to do good.
But today, it feels like we work for technology, instead of technology working for us. This needs to change. Fast.
But today, it feels like we work for technology, instead of technology working for us. This needs to change. Fast.
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Kara Swisher @karaswisher
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Sep 19, 2022
Worth a read from @ChrisMurphyCT